RETURN POLICY

 
RETURN POLICY

Last updated November 11, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at smonetart@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:

LA/NA Studios
Attn: Returns
RMA #
8275 E. 11TH Ave  
#201514  
Denver , CO 80220  
United States  

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned:
 
     ●     Originals and Commission    

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
smonetart@gmail.com